Typical calls from offices and shops
- Flushometer valves that keep running after a flush, or give a weak half-flush
- Sensor faucets and hand-wash stations that drip or stay off
- A small electric tank in the janitor closet leaking from the base
- Water stains spreading on ceiling tiles below a washroom
- Staff kitchen sinks backing up after lunch
- Floor drains in washrooms giving off a sewer smell
How we approach a unit
- Find the isolation valves. In many plazas each unit has its own shut-off, often above the ceiling or behind a panel.
- Trace before opening. We use the stain pattern, moisture readings and pipe routing to cut the smallest possible hole.
- Repair with matching parts. Commercial flush valves, cartridges and supply stops are matched to the brand on site.
- Test with the water on. Every fixture we touch is run and checked again before the ceiling tile goes back.
Dry traps and sewer smells
Washrooms that rarely get used, such as accessible stalls or back-of-house rooms, often lose the water seal in their floor-drain traps. Sewer gas then drifts up into the unit. Pouring water in the drain is a short-term fix; a trap primer or a trap seal device is the lasting one. We check for these on every visit.
Keeping the business open
- Evening and weekend visits where your lease allows
- Only the branch we are cutting into gets valved off
- Clear notes for the landlord or property manager
- Fixtures and ceiling areas cleaned up before staff return
Who we work with
Tenants, landlords and maintenance contractors across Vaughan’s plazas and office parks, from Highway 7 and Jane Street to Rutherford Road and the business units of Concord. Where a management company runs the site, we arrange keys and timing through their office.
Building types and the plumbing we handle
| Property | Typical work | More |
|---|---|---|
| Restaurants & food courts | Interceptors, floor sinks, pre-rinse units | Read more |
| Offices & plazas | Flush valves, washrooms, small tank heaters | Read more |
| Condo & rental buildings | Risers, stacks, booster and sump pumps | Read more |
| Any metered service | RPZ and double check valve testing | Read more |
| Main and building drains | Jetting with before-and-after camera | Read more |
Before we book
- Opening hours and quiet windows
- Who approves the work
- Location of the main shut-off and cleanouts
- Any inspection or report deadlines
What you receive afterwards
- Written summary of the work
- Photos or camera footage where useful
- Test reports where a test was done
- Follow-up work listed separately
Quick answers
Who is responsible for the plumbing in a leased unit?
It depends on the lease. Many leases give tenants the fixtures and landlords the shared lines; check your lease and we can work with either party.
Can you replace a flushometer with a different brand?
Often yes, as long as the supply size and rough-in match. We check before ordering parts.